+1-800-444-4080 (Mon-Fri | 8 a.m - 5 p.m CST)
(Mon-Fri | 8 a.m - 8 p.m CT)
free next business day shipping | no activation fee online


Why do I have a weak signal on my phone?

We’re sorry to hear you are experiencing weak signal strength. It’s most likely not your fault, as there are many different factors that affect your phone's signal strength.

How do Wi-Fi Hotspots work?

Saving Data is always a good thing! Keep your Data for when you need it most with Wi-Fi Hotspots.

How long will it take for my order to be shipped?

At SFone Wireless, shipping is fast and easy! SIM cards and smartphones usually take about 3-5 business days to be delivered.

How do I contact SFone Wireless?

If you have questions, our excellent Customer Service team is ready to assist you and is available from 8:00 am – 8:00 pm CST Monday – Friday Toll-Free at 1 (800) 444-4080.

Will I still have to pay for my current provider’s services while my number is being transferred?

You must pay all relevant fees to your current provider before we can successfully transfer your number.

Can I use voicemail while my number transfer request is in progress?

While you can still set up your voicemail before your number is transferred, all messages and settings will be erased once the transferred number becomes active.

How do I change my account password?

Don’t panic if you forgot your account password, changing it is simple.

Where can I check the coverage in my area?

To check if SFone Wireless is available in your area, click here.

Will I be able to roam?

Yes, your SFone Wireless phone will clearly display a “Roam” indicator on your screen when you are located in a roaming area.

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